The Channel Zone Podcast
Your IT eco-system podcast. In this series we explore the relationships, the objectives, the responsibilities, the conflicts, the challenges, the opportunities and the future of the IT eco-system and the channel. Guests are all specialist experts in their respective roles. The show is hosted by IT industry veteran and independent commentator Mark Edwards.
Episodes

Thursday Mar 06, 2025
Thursday Mar 06, 2025
In this episode, I sit down with Dan Archer of Cactus to explore the evolving landscape of sales, marketing, and social selling—specifically within the agency ecosystem. We dive into the strategies that drive revenue growth, how agencies can leverage social platforms for sales success, and the intersection of marketing and business development in today’s competitive environment. Whether you're in the agency world or looking to refine your sales and marketing approach, this conversation is packed with practical insights and actionable takeaways.
Tune in now! 🎧🚀

Tuesday Feb 11, 2025
Tuesday Feb 11, 2025
In this episode, we sit down with Jon Kane, Senior Sales Director at Gigamon, a seasoned industry leader with an unmatched perspective on cybersecurity and the evolving threat landscape.
A quick thinker with deep expertise, Jon’s insights into the current state of play are not to be missed. With 25 years in the cybersecurity world, Jon has also held key roles at RSA, VMware, Trend Micro, McAfee, FireEye, and more—engaging with nearly every facet of the cybersecurity ecosystem.
As we kick off 2025, Jon shares his thoughts on the business of cybersecurity, emerging technologies, the rise of AI, and what’s next for the industry. If you’re looking for expert analysis on where cybersecurity is headed, this episode is a must-listen.

Monday Jan 06, 2025
Monday Jan 06, 2025
Having known one another for over a decade, Colin and Mark discuss how things differ between Japan and the UK tech marketplaces.

Wednesday Dec 04, 2024
Wednesday Dec 04, 2024
The episode features an interview with Charlie Haynes, an Account Director at Veritas Technologies LLC. Charlie discusses his career journey, from transitioning from university into professional selling, to working at companies like Symantec and Veritas. He reflects on how the sales landscape has evolved, with changes in the buyer-seller knowledge dynamic and the rise of cloud service provider marketplaces. Charlie emphasizes the importance of building strong relationships in sales, and how the COVID-19 lockdowns significantly impacted his work. A key focus of the conversation is Charlie's involvement with Toastmasters International, which he credits with helping him improve his public speaking and presentation skills, particularly in addressing the overuse of ineffective PowerPoint presentations that he sees as a common issue. Overall, the episode provides insights into Charlie's experiences and perspectives on the evolving world of B2B sales.

Monday Nov 18, 2024
Monday Nov 18, 2024
In the latest episode kicking off season two of the podcast, I had the pleasure of speaking with Stuart Brinicombe, a seasoned veteran in the tech industry. With an impressive career spanning companies like Novell, PCT, and Oracle, Stuart shared his unique perspective on the evolving landscape of tech sales.
We delved into the significant changes brought about by the global pandemic and lockdowns, exploring how the tech sales process has adapted to the new remote and digital-first environment. Stuart provided valuable insights on the growing influence and adoption of AI technologies, and how they are shaping the way sales professionals approach their work.
A key theme that emerged from our conversation was the continued importance of "curiosity" for successful sellers in the tech industry. Stuart emphasized that even as AI and automation become more prevalent, the ability to ask thoughtful questions, understand customer needs, and continuously learn remains essential for sales professionals to thrive.
With his wealth of experience and industry knowledge, Stuart offered a compelling perspective on the current state of the tech sector and the skills and mindset required for sales teams to excel in this dynamic landscape. This episode provides listeners with a unique and insightful look into the evolving world of tech sales.

Tuesday Jul 23, 2024
Tuesday Jul 23, 2024
Social Media? Social Selling? Are they the same? Does one contribute or conflict with the other?
In this series finale we get to spend some time with Lena Weber-Reed, a social media strategist, and a firm believer in the potential for social media to help generate demand and leads in a B2B environment.
Right now, social media and social selling are hot topics in the IT eco-system, with most end-to-end resellers and MSPs feeling that they are not quite where they should be on this point. I feel like telling them that they're not alone. Indeed, it's likely that we all feel that we could be doing more, or doing better with our social media efforts. Or is it just me...?
Anyway, in this conversation, Lena sheds some light on how social media in general, and LinkedIn in particular, can be effectively used to build brand, establish credibility in your market, and drive revenues. One or two useful ideas or recommendations is sometimes all we need to transform our results - and hopefully, you'll find some in this podcast.

Monday Jul 08, 2024
Monday Jul 08, 2024
I first came across Neill Murphy on LinkedIn - where else you might ask... His LinkedIn posts just jumped off the page (sorry.... screen) and captured his knowledge and his enthusiasm for social selling.
Neill has over a decade of experience working in the world of on-line marketing and demand generation, and in this conversation we get some insights into how social selling in general, and LinkedIn in particular can be used to raise awareness, establish business capability, personal credibility, and generate demand.
As the world of work has shifted on-line and changed so dramatically since lockdown, many customers and prospects are now even harder to access and influence than ever before. As such, the use of LinkedIn as a social media marketing and communication platform is now key to many sellers and their organizations.
In this episode, Neill shines a light on some of the changes that have taken place - and presents some solutions for those in search of social selling success.

Monday Jun 24, 2024
Monday Jun 24, 2024
Shortly after the announcement of Advania's acquisition of Servium, we were joined by Colin Brown (Board Member for Advania Group). In our conversation, Colin tells of the background to the deal itself, and paints a picture of the potential for for newly enlarged Advania UK company. Additionally, Colin gives some sage advice on people entering the IT eco-system as of 2024.

Monday Jun 10, 2024
Monday Jun 10, 2024
Dan O'Shaughnessy helps us to explore the ways in which partner relationships can be enhanced by using the right tools: specifically, Allbound's Partner Relationship platform. I originally came across Dan's profile on LinkedIn (as you do...) and I was struck by his candour around the mistakes he had made when developing a partner programme. Here is his post...
"We made a mistake when we first started building a partner program at Allbound. It was a simple one, but one that we realise now was a little naive.
We thought by simply creating a referral program and offering people a revenue share, we were suddenly going to have an overflowing pipeline of partner leads.
Firstly, partners need care and attention, they need nurturing to even get to the stage of referring their first deal over.
Secondly, I am starting to realize that not every partner is the same. Each has their own wants and needs. For some this is a referral commission. For others this is the opportunity to co-market with us, Some just want to be able to recommend the best solution for their clients.
Building a partner program is not signing an agreement, and agreeing to a kick back, its understanding your partner's needs, and putting effort into ensuring that they are getting as much from the relationship as you are.
We are starting to figure things out here at Allbound, but for everyone looking to build out their very first partner program, it's a good lesson to learn that every partner is very different."

Wednesday May 29, 2024
Wednesday May 29, 2024
A terrific guest, Jay Janes explains his thoughts on the various approaches and tools that can help MSPs to grow their social presence on the likes of LinkedIn, X, Meta et al...
If you are interested in developing your own social presence you will certainly glean some insight on your next steps by listening to this podcast episode.